Payment & Shipping Information
NEW FOR 2014...
Should you see a guitar you like, you can simply & easily pay using Paypal. Just use the Paypal "buy now" button & select the appropriate amount depending on where you are
Occasionally, when people live in remote areas of the EU, the courier cost can be considerably more than the figure I have given. If this proves to be the case I will email you regarding this with the extra cost as a Paypal invoice. If you then decide not to buy, I will refund your Paypal payment immediately.
If you decide you wish to buy without Paypal, you can email me at this email address
and payment can be arranged either by bank transfer or by cheque. Most of my customers use a direct bank transfer which is quick & easy. I am happy to send my details to you and once payment has been received, I will ship by insured courier (Usually UPS or DHL) the next working day
Lastly, some of my customers like to visit & collect their guitars. This is most welcome & payment by either of the above methods or by cash is very acceptable.
Important note
Paypal is expensive for me & if you choose not to use it, I will always happily include a set or two of strings to say "thank you"
Shipping costs
Mainland UK Uninsured Courier £13 (only suitable for budget guitars & guitar bodies)
Guitars up to to £250 - Mainland UK Insured £18
Guitars up to £500 - Mainland UK Insured £24
Guitars up to £750 - Mainland UK Insured £30
Guitars up to £1000 - Mainland UK Insured £36
For Northern Ireland, Highlands & Islands (Inc Isle of Wight) please ask for a quote, as it's usually a little more but I will always keep the cost as low as I can
Euro Zone Insured courier
Usually the cost for a £300 guitar is around £35 insured but please check with me first as some countries (Romania, Greece, remote areas of Spain etc) can be more expensive
Worldwide Shipping
Occasionally I am asked about shipping to the USA Australia etc. Yes, I can do this but once again, please email me so I can get a quote & costs to these countries are typically around £100 which won't include your import duties.
Lastly, thank you for choosing to visit Whitstableguitars & deciding to buy from me. I will always do everything I can to ensure a smooth transaction. Please have a look at my guestbook which is unedited and contains comments from my many hundreds of customers
Rob Hayes